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Return Policy

 If you made a wrong decision or if an item does not meet the requirements, it may be returned but let us know first before you sent us the package. After this we'll decide if the return does meet the return requirements and if the order will be refunded or exchanged for a coupon code with the same value. The shipping costs made by both parties are for the customer. The package must be sent back to us within 3 days. 
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To book your return, please email info@thebutterflytalks.com

You can return the items to:
Dr. Colijnstraat 83
3904 ER Veenendaal
The Netherlands
 
  • All products need to be unworn and in good state
  • Returns must be send back within 3 days
  • No make up, stains, damages and/or strong smells
  • All returns will be well inspected
  • If the return does not meet the above, it will be send back to you
  • Return costs are for your own account
  • Returns will be processed within 10 working days
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